We’re just about to enter a holiday weekend. Tomorrow is Good Friday, a statutory holiday in most parts of the western world and depending on where you are, Monday may also be a holiday (Easter Monday). This is especially true for most (if not all) public sector organizations. So I thought it was funny when I heard a story earlier today about an IT consultant who apparently told his public sector client that Monday was not a holiday for his company and that he would be working and “billing” that day, even though it is a holiday for the client.
If you’re in the business of professional services, you already know that it’s customary in to take the same days off as your clients… or at least to take the day off from doing work for them (maybe you do some internal project work or something if your own firm is still open). The point? … If your client is closed, then your engagement or project is also closed… there’s no “billable” opportunity when you’re closed. Common sense, right?
So I ask… was that guy being ballsy or just plain stupid? Who are these people?